Last updated: October 2025
At DigiNovaNest, all products are 100% digital downloads.
We do not ship any physical items.
This policy explains how and when you will receive your digital files after completing a purchase.
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1. Digital Delivery Only
All items on DigiNovaNest — including templates, ebooks, planners, toolkits, and creative resources — are delivered electronically.
No physical shipping or courier service is involved.
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2. Delivery Time
Digital products are delivered instantly once your payment is successfully processed.
You will receive:
1. Order Confirmation Email
Sent immediately after checkout.
2. Download Email
Contains your downloadable files or access links.
3. Instant Download on the Thank You Page
Most products can be downloaded directly after purchase.
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3. How You Will Receive Your Files
Depending on the product, your purchase may include:
• Direct download links
• PDF files
• Canva template links
• ZIP packages
• Ebooks or guides
Please ensure you enter a valid email address during checkout to receive your files.
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4. If You Didn’t Receive the Email
If your download email does not arrive within a few minutes:
• Check your Spam, Promotions, or Updates folder
• Confirm your email address was entered correctly
• Search your inbox for “DigiNovaNest”
• Contact us for quick support
📧 support@diginovanest.com
(We respond within 24–48 hours.)
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5. Download Expiry or Limitations
Some products may include:
• Limited download attempts
• Temporary or expiring links
• Download protection to prevent unauthorized sharing
If your link expires, just email us — we’ll reactivate it for you.
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6. No Physical Shipping
Because our products are digital:
• No shipping fees
• No customs charges
• No delivery delays
• Access from anywhere in the world
You receive everything instantly via email.
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7. Support for Access Issues
If your file is:
• Not opening
• Missing
• Corrupted
• Showing a technical error
Just contact us and we’ll replace or fix it right away.
📧 support@diginovanest.com
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8. Contact Us
For any delivery or access questions, reach out:
📧 support@diginovanest.com
🌐 https://www.diginovanest.com